When you call the crisis hotline, know that we are ready to listen. Every call is unique. People who experience abuse, individuals who harm their partners and concerned loved ones call us 24/7 for help and guidance. We know that reaching out for help can be scary, but that is the first step toward healing.
Your safety is our priority, so please call us when your partner is not around. Then, we can brainstorm ways to help your situation. We will ask about your relationship and any abusive episodes you experienced. We will inquire about what actions you considered taking and if there are other ways that we can help so we can guide you through safe options. Hang up right away if your partner could walk in on the call and remember to delete our number and your browser history after visiting the site.
There is no judgment when you call us, even if you have hurt a loved one. If you fear that you may harm someone, physically or emotionally, we can help you find ways to calm down and de-escalate situations before they get out of control. No matter what kind of help you are looking for, every single call is confidential and anonymous. Call us. We are here.
Let’s talk. We are here to listen.
Call our 24-hour Crisis Hopeline at 915.593.7300 or 1.800.727.0511.
Find helpful services at the Family Resource Center.
Due to COVID-19, call 915.593.7300 for updated procedures
580 Giles Road
El Paso, Texas 79915
Monday–Thursday: 8 a.m.–6 p.m.
Friday: 8 a.m.–noon
We are always here to help, call us anytime.
If you are in danger, call 911 now.
We provide all services without regard to race, ethnicity, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations.