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915.593.7300 or 1.800.727.0511
Need Help? 24 Hour Crisis Hope-line
Domestic Violence & Sexual Assault

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Response to COVID-19


Response to COVID-19

24-hr Crisis Hopeline: 915.593.7300

Follow-up/Reschedule: 915.595.2238

If you're showing symptoms, contact El Paso Public Health Department, (915) 212-0200

For any questions regarding COVID-19 call Texas Health & Human Services at 211

For additional information visit CDC

Community outreach and education: Please contact Julia del Campo, jdelcampo@casfv.org

CASFV has implemented screening procedures to ensure the safety of clients, staff, interns, and volunteers while continuing to provide services to those experiencing sexual and domestic violence in our community.

For emergency shelter and crisis intervention services contact: CASFV 24-hr Crisis Hopeline at 915.593.7300

For current clients, advocacy and therapeutic appointments will continue via telephone. New clients interested in registering for services, please contact us to schedule a phone intake by calling our Family Resource Center at 915.595.2238

All group sessions are cancelled until further notice. 

If you are unable or do not feel comfortable calling our services but need to speak to someone, we can refer you to the Love Is Respect's, national text services available 24-hours. Text LOVEIS to 22522

Hospital Accompaniment Response Team (HART): To ensure patient safety and mitigate transmission of COVID -19 to any person, CASFV's HART program will provide advocacy via telephone. Survivors have the right to an advocate and the hospitals will ensure survivors connect with us. 

Safety planning: CASFV conducts safety planning via 24-hr Crisis Hopeline at 915.593.7300

  • Sexual assault survivors in El Paso area hospitals will be connected to an advocate via phone call
  • Clients will be informed of their rights and of CASFV's services

Community outreach & education: Ending sexual and family violence in our communities begins with education. 

  • Presentations are available for community members, organizations, educators, professionals, law enforcement, youth and more!
  • For questions, more information and inquiries, please contact Outreach Facilitator, Julia del Campo, jdelcampo@casfv.org

UPDATED: May 20, 2020

Response to COVID-19

24-hr Crisis Hopeline: 915.593.7300

Follow-up/Reschedule: 915.595.2238

If you're showing symptoms, contact El Paso Public Health Department, (915) 212-0200

For any questions regarding COVID-19 call Texas Health & Human Services at 211

For additional information visit CDC

Community outreach and education: Please contact Julia del Campo, jdelcampo@casfv.org

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